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Renew her Girl Scout membership today!


Keep her engaged & inspired

In challenging times, our Girl Scout grit shines the brightest. That’s why we’re prepared to be a source of consistency for you and your girl when you need it most.

As we navigate through the COVID-19 pandemic together, we’re working hard to ensure your girl has access to the Girl Scout experience she knows and loves in a way she can access right now. And as things continue to evolve and change, we’ll continue to adapt to meet her needs. 

We know many of the things she was looking forward to are canceled right now, but Girl Scouts is still happening. From home and online, for as long as she needs to, she can:

  • Keep the Girl Scout experience going and stay connected while earning badges through online activities with our NEW Virtual Programs and Girl Scouts at Home 
  • Participate in live virtual events and safe service projects that keep her engaged and inspired
  • Gain tangible, innovative problem-solving and life skills
  • Grow confidence in her outdoor skills and learn how to be a champion for the environment 
  • Expand her imagination through hands-on STEM activities 

The best part is that every experience and skill we can offer her right now will help her continue to be successful at school and in life when it’s time for us all to come together again. 

Because while we have to remain physically apart right now, connection is more important than ever. Whenever you’re ready to renew your Girl Scout membership, we’ll be here for you.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact our Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact our Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Our Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact our Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact our Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Our Customer Care team can provide additional support.




Don't Forget!

When you renew, each Girl Scout gets a FREE Lemon-Up 2020-2021 Renewal Patch and each Troop receives a 10% off coupon to the GS Shoppe when they get 100% Troop Renewal. (Offer ends September 30.)

Renew Your Girl Scout Membership by August 31 & Get a Chance to WIN Some Great Prizes! 

Already Renewed? You will be automatically entered into the raffle!

Prize List:

Service Unit Level
The SU with the highest percentage of renewal for 2021 will receive:

  • $250 Visa Gift card to be used for the girls in the Service Unit

Troop Level
When a troop renews, they will be entered into a raffle to win ONE of the following:

  • Have a virtual lunch with special guest;
  • SWAG bags filled with Girl Scout Goodies for your troop;
  • Virtual Meeting Kit: Includes a one-year Zoom Membership, a hot spot, and a personal Zoom tutorial from a GS Council expert;
  • A basket of GS Shoppe items;
  • A basket of GS camp items;
  • Two (2) troop admissions to the Smith Point Light Show

Family Level
Families that renew will be entered into a raffle for the following items. Each girl/adult member who registers will receive one chance to win:

  • LI Aquarium (Family 4-pack)
  • Adventure Park tickets (Family 4-pack)
  • Bronx Zoo (Family 4-pack)
  • Smith Point Light Show Admission
  • $100 Amazon Gift Card
  • $25 Starbucks Gift Card
  • $25 Dunkin’ Donuts Gift Card