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RENEW TODAY— Our Amazing Incentive Offer Extended to July 15! (See details below)
Renew your Membership

Don’t let your Girl Scout membership expire!

These forever friendships are just getting started.

Think of all the adventures you’ve been on together, the stories you’ve shared, and the challenges you’ve overcome. Your Girl Scout crew truly is something special. Sign up for another year today and keep the magic going.

2022 Renewal Incentives
Renew between April 1 to June 30 July 15:
  • Each Girl Scout will receive a Fleece Lined Royal Blue Beanie with Trefoil and the Powered by Positivity Renewal Patch.
  • Any Troop that reaches 100% renewal will receive a 10% Off Discount at the Girl Scout Shoppe (Discount expires 12/31/2022.)
  • Any Service Unit Coordinator who reaches 85% renewal in their SU will receive a GSSC soft forest green fleece blanket.

Questions? Email customercare@gssc.us

Renewal Incentives For July 15 - September 30
Renew between July 15 - September 30:
  • Each Girl Scout will receive the Powered by Positivity Renewal Patch.
  • Any Troop that reaches 100% renewal will receive a 10% Off Discount at the Girl Scout Shoppe (Discount expires 12/31/2022.)
How To Renew (Video)
Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact our Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact our Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Our Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact our Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact our Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Our Customer Care team can provide additional support.

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