Girl Scouts of Suffolk County’s (GSSC) Board of Directors is delighted to announce the appointment of the agency’s new President & Chief Executive Officer (CEO), Pamela Mastrota. Ms. Mastrota has exemplary and successful non-profit experience as a chief fundraiser and thought-leader. She was the former Chief Operating Officer (COO) for Make-A-Wish Metro NY & Western NY, and prior to that, President & CEO for the National Multiple Sclerosis Society Long Island Chapter. Her dedication to service and community engagement, as well as her success in developing innovative solutions and building relationships with the community, board leadership and staff, will serve her well in her new role as GSSC’s President & CEO.
“Pamela is an experienced non-profit professional with a proven track record of strategic, innovative and compassionate leadership,” says Donna Smeland, Chair of the Board for GSSC. “We are thrilled to have her join us and look forward to working with her to ensure that GSSC continues its mission of building girls of courage, confidence and character who make the world a better place.”
In 2014, Ms. Mastrota was named COO for Make-A-Wish Metro NY & Western NY, leading all operations including Finance, HR, Marketing, IT / Data Management, Project Management, Facilities, and Program Management. This encompassed medical outreach, community engagement, volunteer resources, and wish granting with 8 direct reports located in NYC, Long Island, Buffalo, and Rochester offices. She successfully increased volunteers in underserved areas by 180% to best serve Make-A-Wish kids by recruiting experienced culturally diverse department heads and developing organizational plans that improved productivity and efficiency. Ms. Mastrota reduced the wait time from 2-years to 7-months and reduced volunteer/staff turnover by 40% over her 5-year tenure.
From 2003 – 2014, Ms. Mastrota served as President & CEO for the National Multiple Sclerosis Society Long Island Chapter. She directed operations spanning Finance, HR, IT, Marketing, Program/Research, Development, and Board management. She developed community quality programs and services to increase chapter-wide income 10% annually over 5-years. Ms. Mastrota also increased campaign income 34% and individual contributions 150%, while reducing chapter expenses 15% and managing fundraising and general costs at less than 25%. During her tenure, the chapter’s endowment doubled in size and she recruited a dynamic and professional fundraising staff for revenue growth. She built a sustainable culture that embraced a collaborative attitude, increased chapter visibility via creative marketing materials, and included innovative social media campaigns.
Earlier in her career, Ms. Mastrota participated as Program/Marketing Administrator for Health Management Resources, Public Relations Manager for Christiana Health Care System, Executive Director for Suffolk County Perinatal Coalition, and Vice President of Business Operations for EPCO Plastics Corp. She expanded her leadership and team building experience within each of these progressive roles by directing organizational growth, profitability, and sustainability.
Ms. Mastrota was educated at West Chester University and holds a Master of Health Administration in addition to a Bachelor of Arts in Public Relations and Communications from Hofstra University. She has continued her education participating in the Communispond Executive Presentation Program and Harvard Business School Education Program for multiple years.
“Girl Scouts is the preeminent organization in building the strong, female leaders of tomorrow, and I am committed to leveraging my experience to ensure that Girl Scouts maintains that status,” Ms. Mastrota says. “I look forward to leading an organization that is dedicated to keeping the needs of girls at its forefront and to the exciting prospect of delivering the Girl Scout mission to more than 30,000 girls and their families throughout Suffolk County.”
About Girl Scouts of Suffolk County
Girl Scouts of Suffolk County is the largest youth-serving agency on Long Island. It serves more than 30,000 girls and their families between the ages of 5 and 17, with the dedicated support of more than 5,000 volunteers. For more information about Girl Scouts, please call (631) 543-6622 or visit www.gssc.us.